Latest update: October 16, 2020
The Ville de Sainte-Anne-de-Bellevue is still closely monitoring the evolution of the situation with the various government stakeholders and relies on their recommendations to put in place the necessary measures to protect the population.
As of October 1st, the Montreal region will reach level 4 - maximum alert (red zone) according to the map of COVID-19 alert levels of the Direction générale de la Santé publique du Québec.
Several government restrictions targeting activities and situations where the risk of transmission is considered higher have been announced.
On Friday, March 27, 2020, the urban agglomeration of Montréal declared the state of emergency, as requested by the national director of public health of Québec. The local state of emergency grants exceptional powers to the urban agglomeration, enabling it to mobilize the necessary resources and workforce and conveys the latitude required to respond efficiently to ensure the wellbeing of its population.
CITY HALL RECEPTION DESK
The reception desk will remain open to the public*, but BY APPOINTMENT ONLY. *PLEASE CONSULT THE MODIFIED SCHEDULE FOR DECEMBER 17 TO JANUARY 8
If you plan to visit the reception to make a payment or for any other reason, you must first contact the receptionist by phone at 514-457-5500 or by email at firstname.lastname@example.org, in order to schedule an appointment.
Only one person at a time will be allowed inside the reception. All visitors must wear a mask and disinfect their hands at the entrance.
IMPORTANT REMINDER: Due to the renovations taking place at city hall, the reception desk is now relocated to 209, rue Sainte-Anne (municipal garage).
OTHER CITY HALL SERVICES
All other city hall services will remain operational.
Due to the renovations, all employees will be relocated, and some may be working from home. Note, however, that all will be reachable at the usual coordinates.
To know the best way to reach a particular service, we invite you to contact 514-457-5500. The receptionist will be able to redirect you to the person who can answer your request.
OTHER MUNICIPAL BUILDINGS:
The Centre Harpell and the park chalets are closed. When leisure activities will resume, these buildings will be open only for the duration of the activity.
Procedure during COVID-19
Given the preventive measures related to COVID-19, electronic mode is preferred for all permit applications.
Permit application forms are available in the Permits and Forms section.
Please send your completed application by email to email@example.com.
A response will be returned to the applicant within 48 hours, confirming whether the file is complete, the processing time and the fees related to the request.
When the permit is issued, the receptionist will contact the applicants to inform them of the following procedures.
Meetings with a case manager are possible by appointment only. However, meetings by virtual means will be privileged.
If, however, the applicant is unable to submit a request electronicaly, please contact 514-457-5500.
If an in-person meeting is required, strict sanitary measures will be applied:
1- Only one person will be admitted;
2- Mandatory hand washing;
3- Wearing a mask is compulsory for the duration of the meeting;
4- Physical distance of 2 meters to be respected.
PAYMENT OF TAXES
We encourage citizens to make tax payments by direct deposit through their banking institution.
OTHER PAYMENTS (PERMITS, STATEMENT OF OFFENCE, VIGNETTES, ETC.)
Payments by credit card are preferred and are made by phone or in person, by appointment only.
Please call 514-457-5500 to make an appointment.
A ministerial decree concerning the order of measures to protect the health of the population in the situation of the COVID-19 pandemic requires that all public meetings and meetings of the municipal council be held without the presence of the public, until further notice.
Therefore, council meetings will take place by technological means, that is, by videoconference. Questions can be sent in advance to firstname.lastname@example.org and the detailed minutes of the meeting will be posted online after each meeting. All details will be communicated before the Council meeting.
This rule also applies to information sessions or public consultations. In the event that this decree is still in force when such a session is necessary, we will inform citizens of the procedure.
We thank you for your understanding.
The SPVM has the mandate to closely monitor public places and stores to ensure that the guidelines related to governmental preventive measures are respected.
At the Council Meeting of May 11th, the Municipal Council adopted a resolution requesting to the Agglomeration of Montreal and the SPVM that the citizens of Sainte-Anne-de-Bellevue be provided with an equal level of public security service to that received by the citizens of the City of Montreal and its boroughs. Read the Press Release and the resolution.
To report a non-urgent situation to SPVM: You can now go to the SPVM website to complete a report. Once completed and submitted, this online report will be processed according to emergency priorities. You can also contact the Poste de quartier 1 at 514-280-0101.
For all emergencies (ambulance, police, firefighter), please dial 911.
Please note that the municipal patrol does not have the authority to enforce social distancing measures, but only municipal by-laws.
To contact the municipal patrol, dial 514 457-1001.
Taking into account the various possible repercussions of the pandemic on our services, we have redesigned our teams to ensure that we are able to continue our services effectively in the event of an unforeseen situation.
This new working method could, however, have repercussions on the speed of our services. We thank you for your understanding and cooperation.
For any request, we invite you to complete the online form or to use the app Voilà! Signalements. You may also contact 514-457-5500.
Regular waste collection continues on the usual schedule. Collection of large pieces or bulk materials is also as usual. See the collection schedule
The ecocentres are also open. To find the closest ecocentre and opening hours, visit montreal.ca or contact 311.
Do not throw your cleaning wipes in the toilet
Whether to disinfect surfaces, clean your hands or to replace toilet paper, note that despite what the packaging indicates, no wipe is disposable in the toilet. These wipes block the mechanisms of wastewater treatment plants and cause problems. Read more
All parks will remain open. However, it is important to respect the physical distance of 2 meters and all preventive measures.
The playgrounds are closed for the winter season.
Outdoor skating rinks will open as soon as weather permits. However, some measures will have to be respected:
At all times: A physical distance of two meters between people or family bubbles must be respected.
In the red zone: Organized activities are prohibited. The practice of hockey will have to be done alone or in pairs. The park chalets will be accessible only for the washrooms.
In the orange or yellow zone: Access to the skates room will be allowed. Compliance with health instructions (wearing a mask, physical distancing, etc.) must be applied.
The leisure activities programmed for fall and winter have been suspended until further notice.
The situation will be reassessed following the directives issued by the Direction générale de Santé publique.
The city assesses the situation for each event, according to the context and the recommendations in place during the planned event.
Hall rental is suspended until further notice.
Citizens who have questions about the COVID-19 are invited to consult official sources of information:
West Island IUHSSC
(10 a.m. to 6 p.m., 7/7) For questions concerning the care offered in the IUHSSC facilities during the pandemic period or to be redirected to other services or resources in the area (conserning COVID-19, other medical care, psychological support, etc.)
Government of Quebec
Information line (Monday to Friday 8 a.m. to 6 p.m.): 1 877-644 4545
Regional Public Health Department:
Government of Canada
Government of Canada Information Line on COVID-19: 1 833 784 4397
If you think you have symptoms resembling those of the coronavirus, that is to say, cough, fever, breathing difficulties or sudden loss of sense of smell and taste without nasal congestion, contact 1-877-644-4545 before consulting a doctor or visiting the emergency room.
A self-assessment tool is available on the web site of the Gouvernement du Québec.
To find a Testing Centre in the region, visit the West Island IUHSSC's website or the website of the Gouvernement du Québec.
People most at risk of complications are those:
- with a weak immune system;
- with a chronic disease such as heart, lung and kidney disease;
- age 70 and older.
We also remind you of the recommended preventive hygiene measures:
- Wash your hands often with warm running water and soap for at least 20 seconds.
- Use an alcohol-based disinfectant if you do not have access to soap and water.
- When you cough or sneeze, cover your mouth and nose with your arm to reduce the spread of germs. If you use a tissue, throw it away as soon as possible and wash your hands afterwards.
- Avoid direct contact for greetings, such as handshakes and hugs.
- Keep a distance of at least 2 meters (6 feet) between you and other people.
- Wear a mask when impossible to respect a distance of 2 meters (6 feet) and in all indoor public places.
The government is facilitating access to the Employment Insurance program from September 27, 2020 to September 26, 2021, for workers who had an insurable employment.
You can call 514-630-2123, 7 days a week from 10 am to 6 pm.
This line is staffed by professionals from our MWI IUHSSC and is intended both to answer questions regarding the health care and social services available and to answer all questions about the coronavirus. This number does not replace the government phone line (1-877-644-4545) for information on COVID-19.
211 is an information and social referral service, which allows anyone with social needs (i.e. help for people suffering from anxiety or mental disorders, access to legal aid or any other need for care or support) to find free or low-cost services.
The service is free, confidential and anonymous. It is available from 8 a.m. to 6 p.m., 7 days a week, 365 days a year, including holidays.
Also visit www.211qc.ca, which lists more than 5,000 public, parapublic and community social organizations located in the Greater Montreal area, whose mission is to directly help citizens grappling with different difficult life situations.
The Canadian Red Cross offers support and comfort to repatriated Canadians who are quarantined for a period of 14 days. Among the services offered, the Red Cross is providing information, meal delivery, safety and well-being support, wellness checks and referrals for mental health needs.
To have access to these services, call 1 800-863-6582.
The Ministère de l'Éducation launched the ecoleouverte.ca website in order to offer parents and children many ideas for activities adapted to the educational level of each child, from preschool to high school.
You will find thousands of resources to learn, create, have fun and move, just like at school.
Caregiver Support is a free and confidential phone consultation, information and referral service for the caregivers of older adults, as well as friends and family, practitioners and health care professionals.
This toll-free number is available Monday to Sunday from 8 a.m. to 8 p.m.
Professional bilingual counsellors are available: By phone: 1 855 852-7784 / By email: email@example.com
In addition, caregivers can find useful information on the website, which lists the organizations involved in supporting caregivers and organized activities.
Finally, the Caregiver Newsletter offers many practical tips for caregivers.
If you are a private or social economy enterprise, a self-employed worker or a NPO, there are several assistance measures implemented by the Agglomeration of Montreal, the Government of Quebec, the Government of Canada as well as various partners.
Among others, the Emergency Assistance Program for Small and Medium-sized Businesses of the Gouvernement du Québec, managed by PME MTL for the Montreal area, offers assistance in the form of loans up to a maximum of $ 50,000, at an interest rate of 3%.