Latest update: February 25, 2021


The Ville de Sainte-Anne-de-Bellevue is still closely monitoring the evolution of the situation with the various government stakeholders and relies on their recommendations to put in place the necessary measures to protect the population.


COVID-19 Vaccination

Appointments for those AGED 60 AND OVER to receive their first dose of the vaccine can be booked as of Monday, March 22nd, 2021

Free vaccination available to all

Vaccination will take place in several phases, beginning with those individuals who are most at risk, as determined by the government.    

We encourage you to check the West Island IUHSSC's website regularly for updated information. Information will also be made available on their Facebook page.

To Make an Appointment

You MUST make an appointment to receive your first dose of the vaccine. Book an appointment: 

  1. online using the qué website
    1. Select the date, time, and location for your appointment
  2. By calling 1-877-644-4545


  • You must have your health insurance card on hand, if available.
  • Note that an appointment for the second dose will be given when you receive your first dose.

Vaccination Sites in the West Island

Open 7 days a week as of March 1, 2021:
  • Bob Birnie Arena
    58 Maywood Avenue
    Pointe Claire (corner of Douglas Shand)
    H9R 0A7

  • Centre sportif Dollard - St-Laurent
    707 75th Avenue
    LaSalle (corner of de La Vérendrye Blvd.)
    H8R 3Y2

  • Gerry-Robertson Community Centre
    9665 Gouin Boulevard West
    Pierrefonds/Roxboro (corner of Sunnybrooke)
    H8Y 1R4

 * Other sites within the community will be announced shortly. 


Level 4 - Maximal Alert (red zone)

Since October 1st, the Montreal region has reached level 4 - maximum alert (red zone) according to the map of COVID-19 alert levels of the Direction générale de la Santé publique du Québec.

Several government restrictions targeting activities and situations where the risk of transmission is considered higher have been announced.

Learn more about the restrictions


Montréal Agglomeration Declares State of Emergency

On Friday, March 27, 2020, the urban agglomeration of Montréal declared the state of emergency, as requested by the national director of public health of Québec. The local state of emergency grants exceptional powers to the urban agglomeration, enabling it to mobilize the necessary resources and workforce and conveys the latitude required to respond efficiently to ensure the wellbeing of its population.


City Hall Services: by appointment only

The reception desk will remain open to the public*, but BY APPOINTMENT ONLY. *PLEASE CONSULT THE MODIFIED SCHEDULE FOR DECEMBER 17 TO JANUARY 8

If you plan to visit the reception to make a payment or for any other reason, you must first contact the receptionist by phone at 514-457-5500 or by email at, in order to schedule an appointment.

Only one person at a time will be allowed inside the reception. All visitors must wear a mask and disinfect their hands at the entrance.

IMPORTANT REMINDER: Due to the renovations taking place at city hall, the reception desk is now relocated to 209, rue Sainte-Anne (municipal garage).


All other city hall services will remain operational.

Due to the renovations, all employees will be relocated, and some may be working from home. Note, however, that all will be reachable at the usual coordinates.

To know the best way to reach a particular service, we invite you to contact 514-457-5500. The receptionist will be able to redirect you to the person who can answer your request.


The Centre Harpell and the park chalets are closed. When leisure activities will resume, these buildings will be open only for the duration of the activity.



Permit applications

Procedure during COVID-19

Given the preventive measures related to COVID-19, electronic mode is preferred for all permit applications.

Permit application forms are available in the Permits and Forms section.

Please send your completed application by email to

A response will be returned to the applicant within 48 hours, confirming whether the file is complete, the processing time and the fees related to the request.

When the permit is issued, the receptionist will contact the applicants to inform them of the following procedures.

Meetings with a case manager are possible by appointment only. However, meetings by virtual means will be privileged. 

If, however, the applicant is unable to submit a request electronicaly, please contact 514-457-5500.

If an in-person meeting is required, strict sanitary measures will be applied:

1- Only one person will be admitted;

2- Mandatory hand washing;

3- Wearing a mask is compulsory for the duration of the meeting;

4- Physical distance of 2 meters to be respected.


Payments (Taxes, statement of offence, permits, etc.)

We encourage citizens to make tax payments by direct deposit through their banking institution.

Payments by credit card are preferred and are made by phone or in person, by appointment only.
Please call 514-457-5500 to make an appointment.


Municipal Council Meetings and Public meetings

A ministerial decree concerning the order of measures to protect the health of the population in the situation of the COVID-19 pandemic requires that all public meetings and meetings of the municipal council be held without the presence of the public, until further notice.

Therefore, council meetings will take place by technological means, that is, by videoconference. Questions can be sent in advance to and the detailed minutes of the meeting will be posted online after each meeting. All details will be communicated before the Council meeting.

This rule also applies to information sessions or public consultations. In the event that this decree is still in force when such a session is necessary, we will inform citizens of the procedure.

We thank you for your understanding.


SPVM and Municipal Patrol

The SPVM has the mandate to closely monitor public places and stores to ensure that the guidelines related to governmental preventive measures are respected.

At the Council Meeting of May 11th, the Municipal Council adopted a resolution requesting to the Agglomeration of Montreal and the SPVM that the citizens of Sainte-Anne-de-Bellevue be provided with an equal level of public security service to that received by the citizens of the City of Montreal and its boroughs. Read the Press Release and the resolution.

To report a non-urgent situation to SPVM: You can now go to the SPVM website to complete a report. Once completed and submitted, this online report will be processed according to emergency priorities. You can also contact the Poste de quartier 1 at 514-280-0101.

For all emergencies (ambulance, police, firefighter), please dial 911.


Please note that the municipal patrol does not have the authority to enforce social distancing measures, but only municipal by-laws.

To contact the municipal patrol, dial 514 457-1001.


Public Works Service

Taking into account the various possible repercussions of the pandemic on our services, we have redesigned our teams to ensure that we are able to continue our services effectively in the event of an unforeseen situation.

This new working method could, however, have repercussions on the speed of our services. We thank you for your understanding and cooperation. 

For any request, we invite you to complete the online form or to use the app Voilà! Signalements. You may also contact 514-457-5500.


Waste Collection

Regular waste collection continues on the usual schedule. Collection of large pieces or bulk materials is also as usual. See the collection schedule

Hazardous Waste
The ecocentres are also open. To find the closest ecocentre and opening hours, visit or contact 311.

Do not throw your cleaning wipes in the toilet
Whether to disinfect surfaces, clean your hands or to replace toilet paper, note that despite what the packaging indicates, no wipe is disposable in the toilet. These wipes block the mechanisms of wastewater treatment plants and cause problems. Read more


Parks and sports playgrounds

All parks will remain open. However, it is important to respect the physical distance of 2 meters and all preventive measures.


Outdoor skating rinks

Outdoor skating rinks will open as soon as weather permits. However, some measures will have to be respected.

Read more information on skating rinks and the measures in place on the skating rinks section and visit the Info-rinks section for ice conditions


Events, activities and hall rentals

Leisure activities
The leisure activities programmed for fall and winter have been suspended until further notice.
The situation will be reassessed following the directives issued by the Direction générale de Santé publique.

The city assesses the situation for each event, according to the context and the recommendations in place during the planned event.

Hall Rentals
Hall rental is suspended until further notice.



Information on COVID-19 and preventive measures

Citizens who have questions about the COVID-19 are invited to consult official sources of information:

West Island IUHSSC
(10 a.m. to 6 p.m., 7/7) For questions concerning the care offered in the IUHSSC facilities during the pandemic period or to be redirected to other services or resources in the area (conserning COVID-19, other medical care, psychological support, etc.)

Government of Quebec
Information line (Monday to Friday 8 a.m. to 6 p.m.): 1 877-644 4545

Regional Public Health Department:

Government of Canada
Government of Canada Information Line on COVID-19: 1 833 784 4397


If you think you have symptoms resembling those of the coronavirus, that is to say, cough, fever, breathing difficulties or sudden loss of sense of smell and taste without nasal congestion, contact 1-877-644-4545 before consulting a doctor or visiting the emergency room.

A self-assessment tool is available on the web site of the Gouvernement du Québec.

To find a Testing Centre in the region, visit the West Island IUHSSC's website or the website of the Gouvernement du Québec

People most at risk of complications are those:

  • with a weak immune system;
  • with a chronic disease such as heart, lung and kidney disease;
  • age 70 and older.


We also remind you of the recommended preventive hygiene measures:

  • Wash your hands often with warm running water and soap for at least 20 seconds.
  • Use an alcohol-based disinfectant if you do not have access to soap and water.
  • When you cough or sneeze, cover your mouth and nose with your arm to reduce the spread of germs. If you use a tissue, throw it away as soon as possible and wash your hands afterwards.
  • Avoid direct contact for greetings, such as handshakes and hugs.
  • Keep a distance of at least 2 meters (6 feet) between you and other people.
  • Wear a mask when impossible to respect a distance of 2 meters (6 feet) and in all indoor public places.



Public Transit

Some frequencies on EXO trains and buses, as well as STM buses have been reduced .

EXO and the STM have implemented additional cleaning measures and invite people to follow the recommended health guidelines.

Visit the EXO and STM websites for more information.

The government is facilitating access to the Employment Insurance program from September 27, 2020 to September 26, 2021, for workers who had an insurable employment.

Learn more on the Employment Insurance


Available Help and Support Resources

You can call 514-630-2123, 7 days a week from 10 am to 6 pm.  

This line is staffed by professionals from our MWI IUHSSC and is intended both to answer questions regarding the health care and social services available and to answer all questions about the coronavirus. This number does not replace the government phone line (1-877-644-4545) for information on COVID-19.

You can also visit our website for a wide range of useful information (, or you can send an email to the following

211 is an information and social referral service, which allows anyone with social needs (i.e. help for people suffering from anxiety or mental disorders, access to legal aid or any other need for care or support) to find free or low-cost services. 

The service is free, confidential and anonymous. It is available from 8 a.m. to 6 p.m., 7 days a week, 365 days a year, including holidays.

Also visit, which lists more than 5,000 public, parapublic and community social organizations located in the Greater Montreal area, whose mission is to directly help citizens grappling with different difficult life situations.


The Canadian Red Cross offers support and comfort to repatriated Canadians who are quarantined for a period of 14 days. Among the services offered, the Red Cross is providing information, meal delivery, safety and well-being support, wellness checks and referrals for mental health needs.

To have access to these services, call 1 800-863-6582.

Developed by the gouvernement du Québec, this guide is designed to enable Quebecers to make the best possible decisions to protect their health and the health of their loved ones during the COVID-19 pandemic.

Consult the guide, or visit for more information on COVID-19.

The Ministère de l'Éducation launched the website in order to offer parents and children many ideas for activities adapted to the educational level of each child, from preschool to high school.

You will find thousands of resources to learn, create, have fun and move, just like at school.

Caregiver Support is a free and confidential phone consultation, information and referral service for the caregivers of older adults, as well as friends and family, practitioners and health care professionals.

This toll-free number is available Monday to Sunday from 8 a.m. to 8 p.m.

Professional bilingual counsellors are available: By phone: 1 855 852-7784 / By email:

In addition, caregivers can find useful information on the website, which lists the organizations involved in supporting caregivers and organized activities.

Finally, the Caregiver Newsletter offers many practical tips for caregivers.

If you are a private or social economy enterprise, a self-employed worker or a NPO, there are several assistance measures implemented by the Agglomeration of Montreal, the Government of Quebec, the Government of Canada as well as various partners.

Among others, the Emergency Assistance Program for Small and Medium-sized Businesses of the Gouvernement du Québec, managed by PME MTL for the Montreal area, offers assistance in the form of loans up to a maximum of $ 50,000, at an interest rate of 3%. 

Learn more